Actually what I really hope is that less brands will be doing the WRONG things with startups and more brands will be doing the RIGHT kind of partnership and collaboration.
Read on and weigh in...
My friend David Berkowitz, CMO of MRY, just wrote an opinion piece titled “Why Brands will Focus Less on Startups in 2014.” In the piece, he cites (1) clutter, (2) too much P.R, and (3) lack of results as the three reasons why “brand and agency love for startups is going to fizzle.”
What David is referring to is a sickness that seems to strike many marketers and is passed on to their agencies (or perhaps it is the other way round): namely TNBTS, or The Next Big Thing Syndrome. The good news is that there is a cure. It’s called strategy. When there is none present, I strongly recommend abstinence (hence, the title of David’s article, and why I chose to take the same title although I have a divergent opinion.).
“Clutter” represents all the noise out there; the tonnage; the quantity of startup candidates. In fact, when TechCrunch pretty much opened its entire startup database to the public, I rejoiced. 30,000+ one-liner descriptions in an Excel spreadsheet! That’s like referring to the phone book as your list of potential dates. Good luck with that! The antidote to noise is the filter, curation or vetting that helps weed “too many” and weave “too few” into “just right.”
The problem with P.R. is P.R. itself. Ever since I stumbled into the world of P.R. during my social media days, I keep coming back to “those who can, do; those who can’t, P.R.” as I wrote in an Online Spin six+ months ago. I do recognize, however, that there is value to both internal and external merchandising. I think where David and I diverge is that he is referring to P.R. as being first to market with Vine, Snapchat or Google Glass – ALL OF WHICH are hyped up by the very P.R. and trade engine that accepts or rejects what is newsworthy on their terms. In addition, none of these platforms are early stage; none of the collaborations are strategic; all of them benefit the trade publications and the platforms themselves (can you say acquisition or IPO?) as opposed to the brands that helped them get there in the first place!
Then there’s “results.” Certainly if a startup collaboration is being attached to quarterly earnings, then we would do well to cut off funding to them altogether and instead invest this money to determine the same “results” from “working” media – specifically, how many millions of dollars are being completely wasted and negligently justified through outdated marketing mix modeling.
I hope 2014 is not the year of the startup. It’s very simple: 2013 was the year of the startup. 2012 was the year of the startup. Every single year in which the entrepreneurial spirit is alive and kicking is the year of the startup. Startups are nothing new. They were, are and always will exist.
To cover startups so prolifically (Berkowitz notes that the word startup was mentioned in Ad Age more times in 2012 than 2005-2009 combined) and then summarily declare, “it’s over” is proof positive of TNBTS.
I hope 2014 puts an end to endless “speed dating” without any intention of a second date; hack-a-thons with an emphasis on the word “hack”; brand accelerators that are led by agencies who implode when their one-man-band startup-guy leaves to join another agency or, more likely, a startup; and, last but least, the $5,000 pilot program, which is nothing more than a checkmark on the Next Big Thing checklist.
When the dust settles, fewer brands will be standing, and these brands will continue to enjoy unprecedented competitive advantages from profoundly partnering with startups. Brands like Under Armor, which just acquired MapMyFitness. Brands like Intuit, which acquired Mint. Brands like Avis, which acquired ZipCar. Or Brands like Mondelēz International (an Evol8tion client) that just won Mobile Marketer of the Year based in part on their Mobile Futures Program.
They all thank you for reading David’s article and taking it at face value.
As do I.