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November 30, 2005

Sticking it to the 800-pound number

Have you heard about Paul English. Check out his blog and especially his IVR Cheat Sheet (getting quite a bit of press), which details the quickest way to get hold of a human being at your favorite corporations and brands.

Is it conceivable that the ability for the blogosphere to embrace this...add to it...and disseminate it...could bring these automated pieces of time-invaders to their knees? If you agree, press 1 and if you disagree, press 2. To continue in English, press 3.

Posted at 12:57 PM in Consumer Central , Consumer Generated Content, From the "I told you so" files |

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