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June 14, 2010

JJTV #103 - Delta Skelter turns 2

I had a bad experience on Delta 2 years ago. I haven't forgotten. Although apparently Delta has. Happy Birthday.

PS It's not too late to win me back

PPS I'm not the only one to have a bad Delta Skelter Experience

Spread the word:


Posted at 04:15 PM in Consumer Central , Customer Experience, Customer Service, Flip the Funnel, From the "I told you so" files, JaffeJuiceTV, Ugly Stuff |

Tags: "American Airlines", "Customer Experience", "Customer Service", "Dave Carroll", "Dell Hell", "Delta Airlines", "Delta Skelter", "Executive Platinum", "Flip the Funnel", "Jaffe Juice TV", "Jaffe Juice", "Joseph Jaffe", "Thought Leadership", "United Breaks Guitars", Airlines, Delta, JJTV

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