Jaffe Juice: Jaffe Juice #161 - Chatting with Author of @ Your Service, Frank Eliason

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June 06, 2012

Jaffe Juice #161 - Chatting with Author of @ Your Service, Frank Eliason

I recently sat down with the original @comcastcares guy, also known as Frank. Eliason. He's since moved to Citi to head up their Social Media efforts AND authored a book called, @ your service. Get it?

So here's our conversation about customer service, customer experience and a whole lotta funnel flipping.

Be sure to forward this to any brand marketers you think would benefit from the discussion.

Listen to it LIVE (left click) or download it HERE (right click)

Subscribe to the show via iTunes here

Posted at 10:00 AM in Books, Consumer Central , Customer Experience, Customer Service, Flip the Funnel, From the "I told you so" files, Inside the fish bowl, Jaffe Juice - The New Marketing Podcast, Join the Conversation, New Branding, New Marketing, Social Media Matters, Ugly Stuff | Permalink

Tags: "@ your service", "At your service", "Comcast Cares", "Customer Experience", "Customer Service", "Flip the Funnel", "Frank Eliason", "Jaffe Juice Podcast", "Jaffe Juice", "Joseph Jaffe", "New Marketing Podcast", "Social Media", "Thought Leadership", citi, Comcast

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